Rock N Roll Ice Creams

Privacy Policy

Thank you for visiting rocknrollicecreams.com (“Rock N Roll Ice Creams”, “we”, “us”, or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, subscribe to a newsletter, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you place an order, sign up for our newsletter, redeem a gift card or loyalty program, or contact us, we may collect your name, email address, postal address, phone number, payment information, and any other information you provide voluntarily.
  • Usage & Technical Information: We automatically collect certain information when you visit our Site, including your IP address, browser type, device information, pages you viewed, time spent on the Site, referring/exit pages, and other analytics data.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to operate our Site and improve your experience (see more in our Cookie Policy).

2. How We Use Your Information

Your information may be used for the following purposes:

  • To process and fulfill your orders and manage your account.
  • To respond to your inquiries, provide customer support, and send you service-related communications.
  • To send you promotional materials, newsletters, special offers, and updates (if you subscribe). You can opt out at any time by following the unsubscribe link or contacting us.
  • To analyze Site usage, improve our Site, understand our marketing effectiveness, and enhance our products and services.
  • To detect, prevent, or investigate fraudulent or illegal activities, or breaches of our terms and policies.
  • To comply with legal obligations or protect our rights or the rights of others.

3. Disclosure of Your Information

We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our business, such as payment processors, delivery partners, hosting providers, marketing and analytics services, and technical support, subject to appropriate confidentiality and data protection obligations.
  • Legal Requirements: If required to do so by law or in response to valid legal requests (for example, a court order, government inquiry, or regulatory request) or to protect the rights, property, or safety of our business, customers, or others.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. In such cases, your information may be among the assets transferred.
  • With Your Consent: When you explicitly direct us to share your data.

4. Third-Party Services & Links

Our Site may include links to third-party websites, plug-ins, or services. If you click on a third-party link, you will be directed to that third party’s site. These websites have their own privacy policies, and we do not accept any responsibility or liability for their content or practices.

We may also use third-party analytics and advertising services (such as Google Analytics) that collect, monitor, and analyze Site usage. These third parties may use cookies and similar technologies to provide their services.

5. Cookies & Similar Technologies

Cookies are small text files that are stored on your device when you visit a website. We use cookies and similar technologies to:

  • Remember your preferences and settings.
  • Keep you signed in where applicable.
  • Understand how you use our Site and improve performance.
  • Support security and prevent fraudulent activity.

You can control or disable cookies through your browser settings. Please note that if you choose to disable cookies, some parts of our Site may not function properly. For more information, please refer to our Cookie Policy (if provided separately).

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or other legal requirements).

When we no longer need to process your personal information, we will either delete or anonymize it. If this is not possible (for example, because your information is stored in backup archives), then we will securely store your information and isolate it from any further processing until deletion is possible.

7. Security

We implement appropriate technical and organizational measures designed to protect the security of your personal information and safeguard it against unauthorized or unlawful processing, accidental loss, destruction, or damage.

However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have some or all of the following rights in relation to your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction or updating of inaccurate or incomplete personal information.
  • Deletion: Request deletion of your personal information where there is no longer a valid reason for us to keep it (subject to legal obligations).
  • Restriction: Request that we restrict the processing of your personal information in certain circumstances.
  • Objection: Object to the processing of your personal information for direct marketing or, in some cases, for other purposes.
  • Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format, and have it transmitted to another controller where technically feasible.
  • Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw consent at any time.

To exercise any of these rights, please contact us using the contact details provided in the Contact Us section below. We may need to verify your identity before responding to your request.

9. International Transfers

If you access our Site from outside the country where we operate, please be aware that your information may be transferred to, stored, and processed in a country that may have data protection laws that are different from those in your country of residence.

By using our Site and providing information to us, you consent to the transfer of your information to these facilities and to the processing of your information in accordance with this Privacy Policy.